Director of IT and Asst. Legal Counsel
Messaging Architects- Sep/2008 – Jun/2012
Wrote policy documents in conjunction with HR for risk mitigation and compliance. Vendor evaluation, contract review and negotiation for all IT systems. Software licensing compliance. E-discovery. Data security. Designed and developed strategy for IT. Project management for all IT projects. Evaluated IT needs and developed solutions to reduce cost and increase functionality. Maintained existing IT systems and implemented new ones including: email, VOIP telephones, network security, remote access, data backup, and disaster recovery. Administered Linux and Windows servers and VMWare infrastructure. Supported PCs running Windows, Mac OS, and Linux. Managed the internal IT help desk. Responsible for all employee training for IT systems.
Law Clerk/Network Manager
Michigan State Bar Foundation- Apr/2006 – Jul/2008
Legal research and writing on issues affecting the Foundation. Technical evaluation of legal-aid grant applications. Maintenance and improvement of the Foundation’s computer systems and software.
Computer Support Specialist
Brigham Young University – Apr/1997 – Jul/2005
In charge of all network and end-user support for 200 users in 14 campus locations. All hardware and software updates. Inventory of IT systems. Programming of network utility applications. Supervised up to 4 student employees, including training, hiring and pay decisions. Server and printer maintenance, troubleshooting and upgrades. End-user training. Creation and implementation of support procedures and processes. Custom programming in dBase.